Refund Policy
This policy explains when and how refunds can be requested.
1. Eligibility
Refunds may be considered for first-time purchases within the eligible refund window as specified at checkout.
2. Non-Refundable Cases
Charges for renewals, overage usage, taxes, and services already consumed may not be eligible for refund unless required by law.
3. Request Process
To request a refund, contact support with your account email, order details, and reason for the request.
4. Review and Approval
Our billing team reviews requests case-by-case and may request additional information before issuing a decision.
5. Processing Time
Approved refunds are typically processed within 5 to 10 business days, depending on your payment provider.